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| Education, innovation, and AI | | | |
| As the AI conversation continues, we're revisiting our innovation roadmap and focusing on the fusion of generative AI, like ChatGPT, with our AI assistant, Zia. To enhance experiences, privacy, and value for our customers, we've contextually integrated generative AI with our broad software portfolio. With improved user experiences remaining a top priority, we've also updated many of our in-house integrations across the Zoho ecosystem of apps. As Zoho enters its third reinvention since the dotcom bubble burst in 2001, we continue to work toward improving technology, while fostering the talent that makes our growth possible. In that spirit, we're excited to see Zoho Schools turn 18. | | | Here are some more key Zoho updates: | | | | | | In this issue, we talk about: | | | | | | Your "first invoice" story | | | | | | | | | | | | | | Product updates and resources for you | | | | | | |
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| What's your #MyFirstInvoice story? | | | If you're a business owner or a freelancer, this is your chance to reflect on the moment it all began—with your first invoice. Zoho Invoice would love to hear your story! | | | |
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- Zoho Analytics has been included in the 2023 Gartner Magic Quadrant™ for Analytics and Business Intelligence Platforms. Read the report here.
- Zoho Sign has been named a Leader and an Outperformer by the 2023 GigaOm Radar for E-Signature Solutions report.
- We're elated to have received the MSME Enabler Award from Economic Times for our contributions to tech and innovation. We're grateful for the recognition and hope to do even more to serve MSMEs going forward.
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 Move your business communications from Microsoft Teams to Zoho Cliq with our new built-in migration tool and get instant access to your existing chats, channels, users, and teams. | | | | |
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 Easily manage your online meetings using the Zoho Meeting Calendar feature. Get a clear overview of your upcoming events, schedule new meetings and webinars, and keep your sessions organised—all from one place. | | | | |
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 The Zoho Assist integration with Freshservice helps you resolve Freshservice tickets by instantly launching or scheduling a remote support session. Provide exceptional support for all tasks, from onboarding new users to addressing internal issues. | | | | |
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 You can now integrate Zoho Bookings with Zoho SalesIQ, and maximize lead generation from your website's live chat window. | | | | |
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 Zoho Inventory now integrates with Xero, a popular cloud accounting solution for businesses. Users can connect their Xero accounts to Zoho Inventory to simplify their accounting activities. Click here to learn more about this integration. | | | | |
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 With the Zoho Flow integration for Show, you can now automate workflows and create presentations by linking Show to any application without the need for code. | | | | |
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 Our new plan, the Starter, is designed to suit small teams. We developed this plan after carefully evaluating the needs of small and growing businesses. Take a look! | | | | |
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- It's always a good idea to diversify your marketing strategy beyond paid ads. Check out this blog post to learn why (and how).
- Apologies can rarely fix a bad customer service experience. That's why it's crucial for businesses to understand why service efforts sometimes fall short. In this article, Raju Vegesna shares ways to strategically address customer service concerns.
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| Raise the bar for customer relationships and streamline lead management by integrating Zoho SalesIQ with your CRM. | | | Track visitor behavior to identify high-intent leads and engage them using live chat and AI chatbots. Then, push leads to Zoho CRM so your sales team can manage and track the relationship. | | | Redeem $100 in Zoho Wallet credits to try this integration! | | | |
| Over to you... | | | We're incredibly excited about our new AI journey, and we'll be bringing you more important stories and updates soon. If you have feedback, hit reply and share it—what about us stands out to you? What can we do to improve your experience? We can't wait to read your responses! | | | Until next time, | | | Nicholas Koh at Zoho | | |
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