 |
The CRM Digest |
Hi there! |
We're kicking off 2026 with a renewed focus on bringing you updates, stories, and insights that make your work with Zoho CRM easier and more effective. |
Flagship update: Zoho CRM for Everyone |
We rolled out a refreshed CRM UI (CRM 3.0) with simpler navigation, a unified sidebar, and faster access to key actions like search, setup, and record creation. These updates are being released in phases to help make everyday work in CRM easier and more efficient. |
What a user of 3.0 had to say: |
 | The new interface of Zoho CRM for Everyone has a much cleaner look, and the global search I was looking for in the last update is now available. | Arvin Gallarte
Customer Service Lead, Roadrunner | | |
Want to explore more updates? Check out our What's New page. |
Other customer success stories: |
 | SysGroup streamlined IT operations with Zoho CRM SysGroup transformed its customer management and service delivery by centralizing operations with Zoho CRM. The result? Enhanced efficiency and better client relationships across their IT services. Watch their story. | | |
 | TPAC Packaging centralized workflows across multiple regions TPAC Packaging, a global manufacturer serving brands like Nestlé and Coca-Cola, implemented Zoho CRM Plus to gain sales visibility and streamline their complex product development process across 10+ plants in four countries. Discover how they did it. | | |
We'd love to hear from you! |
This newsletter is here to support everyone who uses, manages, or builds with Zoho CRM. What would you like to see more of this year? Features, workflows, customer insights, or something else? Your feedback shapes what we share, so feel free to reply directly to this email with your thoughts. |
Talk soon, |
Julia Edwards |
Product Marketing |
The Zoho CRM Team |
|
| © 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved. | |
 |
