| | | Into the Zone, Edition #68, April 2026 | | The real competitive advantage | | | In this edition: | | â—† | Reshape visibility with Zoho One's Dashboard 2.0 | | â—† | What's new! | | â—† | App of the month | | â—† | Quiz yourself | | â—† | Businesses powered by Zoho One | | â—† | Zoho Flow story | | â—† | Access our knowledge base for user and admin guides | | | Hey there, | | Markets don't warn you before they shift. However, a competitor might pivot overnight, or a supply chain snaps; or even when a customer segment quietly moves on, the window to respond has already narrowed by the time the data confirms what you suspected. The businesses that weather volatility aren't necessarily the largest or the best-funded. They're the ones that can see clearly and move quickly, because their people, processes, and tools are all working from the same page. The question worth asking isn't whether your market will be disrupted — it's whether your operations are wired to adapt when it is. | | | Reshape visibility with Zoho One's Dashboard 2.0 | | | Dashboard 2.0 brings in the context within our interoperable platform. With this update you can embed our newly introduced dashboards templates or compose your own dashboards with our customizable widgets. Observe long-term trends, track progress, monitor day-to-day operations, and detect anomalies to streamline the decision making process. Dashboard 2.0 populates widgets with up-to-date data from across applications such as CRM, Books, Projects, and Desk. | | | | | | | App of the month! | | | Ever thought of all the things you could do while taking on a repetitive task on auto-pilot mode? Here is your chance to automate your tasks without too much input. Zoho RPA (robotic procession automation) helps you increase accuracy, cost savings, improve productivity, scalability, and the ability to handle high volumes of repetitive tasks with minimal human intervention. All you need to do are these three simple steps: install the Zoho RPA agent, record your UI actions, and automate on the go. | | | | | | | | Connect your all your channels, add collaborators, and avoid email overlaps with this tool. | | Answer revealed at the end of the newsletter. | | Businesses powered by Zoho One | | | EPT Global Logistics | | Shifting your mindset from instant problem-solving to thinking in terms of technology and systems can take you from 1 employee to 110. Simply reacting to problems often results in patchwork integrations that serve as quick fixes. But in the long run, do they help you or hold you back? | | EPT Global Logistics made that shift. Moving away from a reactive approach, they adopted a systems-thinking mindset that pushed them to ask deeper questions about how technology could automate, integrate, reduce effort, and bring predictive modules across their operations. | | But they were only able to get here because they were already aboard a unified platform they could rely on to run their end-to-end operations. Getting this foundation right unified their processes and broadened their perspective on how to approach business growth through evolving technology. | | | | | | | | UiPlay | | UiPlay has spent over two decades building technology solutions for finance and healthcare clients. As its services expanded, managing onboarding, projects, and client requests became more complex. By adopting Zoho One, the team consolidated project management, support, and analytics into a single system. This improved visibility into ongoing work, reduced repetitive tasks, and enabled faster response to client requests. With everything managed in one place, UiPlay can scale its operations more efficiently as demand grows. | | | | | Share your Zoho Flow story and win rewards | Take part in Zoho Flow's inaugural Customer Awards Program and become eligible to have your Zoho Flow story featured on the website and social media channels—and win exciting rewards along with it! | | | | | Access our knowledge base for user and admin guides | | | | | | | | Answer for the quiz – Zoho TeamInbox | | | | © 2026, Zoho Corporation Pvt. Ltd. All Rights Reserved. | | |